Who We Are
StageDiver refers to the operators of the StageDiver platform.
If you have questions about this Privacy Policy or your data, you can contact us at:
Information We Collect
We collect information necessary to operate and improve the Service.
Account Information
When you create an account, we may collect:
- email address
- username
- authentication information (such as hashed passwords or third-party login identifiers)
Content You Provide
Users may upload or create content such as:
- stage plots
- technical riders
- input lists
- equipment lists
- files or images related to productions
This content is stored to provide the Service.
Usage Data
When you use StageDiver, we may collect technical information such as:
- IP address
- browser type
- device information
- pages visited
- interactions with features
This helps us understand how the platform is used and improve functionality.
How We Use Your Information
We use your information to:
- operate and maintain the Service
- provide user accounts and core functionality
- improve the platform and user experience
- monitor performance and fix bugs
- ensure security and prevent abuse
We may also use aggregated or anonymized data to analyze trends and improve the Service.
Legal Basis for Processing
Where applicable (such as under GDPR), we rely on the following legal bases:
- Performance of a contract - to provide the Service and user accounts
- Legitimate interests - to improve the Service, ensure security, and prevent abuse
- Consent - for analytics cookies and similar technologies, where required
- Legal obligations - to comply with applicable laws
Analytics and Session Recordings
StageDiver uses PostHog, a product analytics platform, to understand how users interact with the Service.
PostHog may collect usage data such as:
- page views
- feature interactions
- device and browser information
With your consent, we also record user sessions (session replay). These recordings capture what happens on your screen while using the Service — including mouse movement, clicks, scrolling, navigation, and the contents of the stage design editor. Text entered into input fields is masked in the browser and never reaches our servers.
Where you are signed in, analytics data and session recordings may be associated with your account (such as your email address and name).
Session recordings are retained for 30 days and are used only to improve the Service, fix bugs, and enhance the user experience.
Analytics and session recording are only enabled after you accept analytics cookies. If you do not accept, no session recordings are made. You can withdraw consent at any time (see Section 11).
Cookies
StageDiver uses cookies and similar technologies for authentication, preferences, and analytics.
For more information, please refer to our Cookie Policy.
Data Sharing
We do not sell personal data.
We may share information with trusted service providers that help operate the Service, such as:
- hosting and infrastructure providers
- analytics providers (such as PostHog)
These providers process data only as necessary to support the Service.
International Data Transfers
Your data may be processed in countries other than your own, including where our service providers operate.
Where required, we take appropriate measures to ensure that personal data is protected in accordance with applicable laws.
Data Retention
We retain personal data only as long as necessary to:
- operate the Service
- comply with legal obligations
- resolve disputes
Users may request deletion of their account and associated personal data.
Data Security
We take reasonable technical and organizational measures to protect user data from unauthorized access, loss, or misuse.
However, no online system can guarantee absolute security.
Your Rights
Depending on your location, you may have rights to:
- access your personal data
- request correction of inaccurate data
- request deletion of your data
- object to certain processing
- withdraw consent where processing is based on consent
To exercise your rights, contact us at:
Children’s Privacy
StageDiver is not intended for children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time.
The “Last updated” date will reflect the most recent revision.
Continued use of the Service after changes indicates acceptance of the updated policy.
Contact
If you have questions about this Privacy Policy, please contact: